AWE offers 24x7 support by phone, email and a self service site. Our office is staffed from 7:00 AM EST to 6:00 PM EST. Outside of our normal hours there is a phone you can call anytime, nights, weekends and holidays. We also offer a self help site with access to software upgrades, documentation and more.
If you are a client and need access to out site, please send an email to support and we will set it up for you. Our support site can be accessed at http://support.automatedwireless.com