AWE User Conference 2008

Gary Sullivan , Created February 20 2009, 05:18

The User Conference was held on Thursday, September 25th at the Woodport Cove Business Park on Lake Hopatcong New Jersey. Woodport Cove Business Park is the home of the Oh!Sullivan Marina, the Woodport House Restaurant, and Automated Wireless. The Conference was attended by AWE customers, AWE prospective customers, as well as Industry Vendors and Consultants. The agenda was highly focused on current events including Credit Card, Credit Risk Management, Web Portals for Customers of Petroleum Companies to access their information, Web access for company personnel needing access to customer information but without ready access to a computer and would like to use a their Mobile Phones. In addition to current events, demonstrations were provided for the AWE product suite including E-SYS (Enterprise System ), Wireless Delivery, Wireless Service, Wireless Transport, and Wireless Fleet Fueling as well as round table discussions regarding ways of improving these products with new functions and features. Management Dashboard, which provides information for management on key product indicators, was discussed. The primary request was for more detail Trend Analysis especially New/Lost customers and automatic budget accounts

Larry Smith, President and CEO of OILWELL did a presentation on Credit Risk Management through sharing the names of credit offenders anonimously.  For more information go to OIL WELL CREDIT RISK MANAGEMENT and the interface to AWE E-System is already available, just contact the AWE sales department.

Rob Fawcett, President of Tiger Payment Solutions, presented some very useful information about Credit Card Processing methods, rates, and law as well as his company offerings.  For more information got to TIGER PAYMENT SOLUTIONS and the interface to AWE E-System is already available, just contact the AWE sales department.  Debbie Hendershot, Customer Service Manager from AWE, immediatley followed with our Automated Credit Card Processing feature for recurring charges.  She showed us, how to set it up and how to use it.  This will select, process and post authorized payments to the customer accounts.  It does everything but handle the declined cards, some things still have to be done manually.

Kip Gerner and Mike Connelly networked with our users.  Kip and Mike specialize in best-practice applications within the fuel and service industries. With over 50 years of combined experience, they will help guide you through today’s tough economic climate.  They are dedicated to helping retailers identify, develop and execute on strategic opportunities. Let them show you how to effectively utilize the data available from your AWE system to improve the profitability of your company.  For more Information visit:  www.atlanticbusinessstrategies.com

Presentations and Roundtables continued all day in our main Training Conference Room as well as several breakout sessions on our Wireless products in our first and second floor conference rooms.  It was interesting to see the reaction of our Wireless Customers as we presented an identical interface to all Business Systems like DM2 and Factor with the same complete  functionality available  to E-System.  We believe that our customers deserve to be  treated equally regardless of which products are from AWE and without exception.

A Lunch Buffet was prepared by our Chef Gates at the Woodport House  with Roast Beef, Chicken Francese. Cajun Salmon, Wild Rice and Seafood and was enjoyed by all,  This conference provides information on our current products, new products and especially input on what new features or enhancements that are users want  This USER CONFERENCE 2008 is hosted by AWE in recognition to our Customers, who represent some of the most successful and well run companies in the Industry.

Thank You for coming and for those of you that couldn't make it, watch for it next year under Upcoming Events.   It is an event not to be missed.

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Used Equipment Available

Gary Sullivan , Created February 18 2009, 07:19

AWE always migrates and refreshes its technology, but only after careful consideration,  to the current Microsoft Platforms and to the best Mobile Computers from Intermec and Motorola.  We are also committed to agressively support our prior platforms and Mobile hardware.  AWE has customers using the Intermec 6100 DOS systems that were installed  in 1995 to 2008 Windows Mobile Computers using gesture sensitive technology similar to the I-Phone.  As a result, we have Mobile Computer equipment, both used and never used, available including Melard Sidearms, DAP 8640s and Xplore XP Tablet computers at bargain prices.  Although, technology has changed away from Windows CE, this equipment is still highly functional and used by some of our competitors.    For additional information, e-mail us at  equipment@automatedwireless.com

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I remember budgets...

Gary Sullivan , Created February 18 2009, 07:19

Having been a software developer since the 60s when Rock n Roll had lyrics and a Budget was a simple calculation of one year’s gallons X the estimated price and maybe a tweak for consideration of the farmer’s almanac; what happened?    Example:  1500 gallons (no insulation, single pane glass) X .29 = $435 divided by 10 rounded up to $50 month for Heating Oil, no problem, close enough, don’t even need a computer.  Let’s move forward to 2008 and use the same example:  1000 gallons (insulated, conservation, thermo pane glass, solar, etc) X $5.00 = $5000 divide by 10 to $500 month for Heating Oil, big problem and you need a computer with powerful software.  Yes, $500 a month is not practical for this little house, so why not have the customer buy his heating oil at the beginning of the season based on future prices?  No problem, if the price goes up and by the way, make sure you buy the oil contracts to back this up and then, and then, and then divide it by 10 and make payments.  If the price goes down, your customer thinks you conned him and buys COD and you have a contract with $5.00 Heating Oil.  Maybe a Price Cap will work, maybe charge a fee, but what if the price goes up.  Maybe 11 months or 12 months is better  so the customer has a permanent payment and thinks he has another mortgage and don’t forget the old Farmer’s Almanac, a winter that is 10% colder than anticipated is now a lot of money.  What about the economy?    Does any of this sound familiar, it sure does to us at AWE as we assisted our customers by providing several scenarios to re-evaluate budget payments.   Are you ready for the good news?  Watch for the new E-System 2009 Advance Budgets.   We work, we study, we learn, we innovate, and provide the benefits to our customers.  We are not saying there is an easy answer, but we are saying that we have the tools for you.

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Is this possible?

Gary Sullivan , Created February 18 2009, 07:18

A very astute businessman and owner of a very successful Petroleum Distribution Company (also an AWE customer, of course) recounted a recent event when purchasing oil.   He said I was just notified by Exxon that I could no longer purchase any product for the rest of the month.  Curious, I said “What?” and he finished the story.  Apparently with Exxon, the large quarterly profits were a problem and the new President and Congress made it even worse.  The only way to stop making profit is to stop selling oil but doesn’t  that sound a bit extreme.  Then, there is the economy and the automobile industry failing miserably and how about this for a rescue plan.  Exxon could buy a GM, Ford, and Chrysler with just one quarters profit.  What a deal, save the automobile industry, and be able to buy a Chevy, Ford, or Chrysler at your local Exxon gas station.  Of course, this is not going to happen but it is amazing how we threaten a profitable company like Exxon with a windfall profits tax and at the same time provide billions of dollars to companies that fail.   I think Exxon is on a better path than GM and can you imagine if the restrictions on drilling and shale oil research were removed?  Just my opinion, Gary Sullivan.

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